Confidentiality: The Bridge of Trust



This 45-minute module introduces the laws of confidentiality and their importance in building trusting and respectful relationships with families. It provides an overview of best practices for family support professionals to protect client confidentiality and the professional and ethical considerations within home visiting and virtual home visiting.

Learning Objectives:
After completing this module, you will be able to:
  • Discuss a basic understanding of three federal confidentiality laws: HIPAA - The Health Insurance Portability and Accountability Act of 1996; 42 CFR Part 2 (Part 2) of the Public Health Service Act; and FERPA - The Family Educational Rights and Privacy Act
  • Identify ways to approach confidentiality issues within the framework of your relationship with the family
  • Explain how to talk with families about their rights and your responsibility to maintain confidentiality
  • Describe how to make decisions about ways to maintain confidentiality of families’ personal information
A note to our learners:
This module is a consolidated and updated version that replaces the original series on confidentiality.  The previous modules have been retired.